The suggestions provided in this article deal specifically with the more common problems that people have with their cable modems. While it does not cover every possible cable modem problem it does offer advice on how to troubleshoot these issues and in most cases, fix them without the need to wait for the cable repair man.

There are many different reasons that a cable modem equipped computer can lose its connection to the Internet. While troubleshooting computer connectivity issues can be quite complex the easy part of the process is figuring out whether or not it is the cable modem’s fault or the fault of the computer or router that is connected to it. To see if it is the cable modem’s fault follow these suggestions:

Check the flashing status lights on the front of the cable modem.

There are usually four to six LED lights on the front of most cable modems. When the power cord is plugged in for the first time these lights will begin to flash (usually in succession from one side to the other). The last light to come on is usually one named ONLINE, CONNECT, or CABLE.

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